Get In Touch
Whether you have questions about adoption, need help with chinchilla care, or want to get involved with our rescue efforts, we're here to help.
24-48 hour responseAlways caring
Contact Methods
Choose the contact method that works best for you. We aim to respond to all inquiries within 24-48 hours.
Email Us
Best for detailed questions
General inquiriesinfo@chinchillarescue.ca
Adoptionsadopt@chinchillarescue.ca
Surrenderssurrender@chinchillarescue.ca
Response Times
When to expect a reply
General inquiries24-48 hours
Adoption applications2-3 days
Emergency surrendersSame day
Quick Actions
Looking for something specific? These quick links might help you find what you need faster.
I want to adopt
Start your adoption journey
I want to volunteer
Join our rescue team
I need care help
Expert chinchilla guidance
Emergency surrender
We can help immediately
Emergency Contact: If you have a chinchilla in immediate distress, email emergency@chinchillarescue.ca with "EMERGENCY" in the subject line.