Emergency Chinchilla Care

If your chinchilla is experiencing a medical emergency, please seek veterinary care immediately. This page provides resources for urgent situations.

When to Seek Emergency Care

Heat Stroke

  • "Panting or open-mouth breathing
  • "Lethargy or weakness
  • "Drooling excessively
  • "Red or pale gums

Respiratory Distress

  • "Labored breathing
  • "Wheezing or crackling sounds
  • "Blue-tinged gums
  • "Gasping for air

Gastrointestinal Issues

  • "No droppings for 12+ hours
  • "Severe diarrhea
  • "Bloated abdomen
  • "Loss of appetite for 24+ hours

Trauma or Injury

  • "Bleeding that won't stop
  • "Broken bones or limping
  • "Eye injuries
  • "Seizures or convulsions

Emergency Veterinary Clinics

Always call ahead to confirm they can treat exotic pets (chinchillas). Not all emergency vets have exotic animal specialists on staff.

Toronto Emergency Veterinary Clinic

24/7 Emergency Care
21 Rolark Drive, Scarborough, ON

Veterinary Emergency Clinic

Evenings, Weekends, Holidays
920 Yonge Street, Toronto, ON

Alta Vista Animal Hospital

24/7 Emergency Care
2616 Alta Vista Drive, Ottawa, ON

Emergency First Aid

Heat Stroke Response

  1. Move chinchilla to a cool, air-conditioned room
  2. Place cool (not cold) water bottles wrapped in towels near them
  3. Gently wipe paws and ears with cool (not cold) water
  4. Contact emergency vet immediately
  5. Never submerge chinchilla in water

Choking or Respiratory Distress

  1. Keep the chinchilla calm and reduce stress
  2. Ensure good air circulation
  3. Do not attempt to remove objects from throat
  4. Transport to emergency vet immediately
  5. Keep chinchilla upright during transport

Bleeding or Injury

  1. Apply gentle pressure with clean gauze to stop bleeding
  2. Keep chinchilla warm and calm
  3. Do not give food or water
  4. Minimize movement and handling
  5. Seek immediate veterinary care

Need Help with Rescue or Surrender?

If you can no longer care for your chinchilla or have found one in need of rescue, please contact us. We're here to help.

Contact Canadian Chinchilla Rescue